Upcoming Webinar

Free Webinar: DINTEK Training (Part 2)- Structured Cabling - Entrance Facilities and Optic Fibre

Tuesday 28 May 2019

10:00AM – 10:30 AM (AEST)

You are invited to attend our next DINTEK training webinar where we will continue from part 1 in our webinar series and go into more detail with structured cabling subsystems, starting with the entrance facilities. It will also include background information optic fibre and DINTEK optic fibre products.

There will be time to ask questions at the end of the presentation.

I hope you will be able to attend this interesting webinar.

Click here to register for this webinar. 

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For more information on i-Lan Technology Pty visit http://www.i-lan.com.au/support/terms-conditions or email support@i-lan.com.au if you have a specific question that you would like addressed.

Latest Application Notes

VigorACS 2

How to setup Vigor ACS2 in Azure Cloud

This document shows how to install Vigor ACS2 in Linux CentOS 7.6 operating system using Azure Cloud as the infrastructure server.

The process involves setting up an Azzure Cloud account and creating a virtual machine running Linux CentOS 7.6. VigorACS 2 is then installed and configured.

Click here to download the document.

How to setup Vigor ACS2 in Google Cloud

This document shows how to install Vigor ACS2 in Linux Centos 7 operating system using Google Cloud as the infrastructure server.

The process involves setting up a Google Cloud account and creating a virtual machine running Linux CentOS 7.6. VigorACS 2 is then installed and configured.

Click here to download the document.

Latest Firmware

VigorAP 902 V1.2.7

Improvements

• Support to register on VigorACS server with Infrastructure mode.
• Fixed: On RADIUS Setting>>RADIUS Server Configuration, when configuring strings for a group of username and password with total characters more than 20, it would be shown incorrectly after pressing OK.
• Fixed: Unable to create a Root CA certificate if CN composed with two strings separated by whitespace.
• Fixed: Unable to create 5G WDS connection with VigorAP when using AES security mode for WDS.

Click here to download the firmware.

VigorAP 910C V1.2.8

Improvements

• Fixed: On RADIUS Setting>>RADIUS Server Configuration, when configuring strings for a group of username and password with total characters more than 20, it would be shown incorrectly after pressing OK.
• Fixed: When adding a new MAC address to Wireless LAN>>Access Control, all wireless clients would be disconnected.

Click here to download the firmware.

VigorLTE 200n V3.8.11

New Features

• Add Diagnostics>>Syslog Explorer.
• Support LTE WAN bridge function for DHCP client.

Click here to download the firmware.

Firmware Upgrade Utility V3.6.10

Improvements

• Fixed: The finish pop-up dialog delayed after the utility upgraded the newest firmware file for some specific models.
• Fixed: Remove the Dynamic-link library (DLL) which is used no longer to prevent false alerts from anti-virus software.

Click here to download the Utility.

Smart VPN Client (iOS) V1.4.1

Improvements

• Change default Max version of SSL protocols to TLS 1.2
• Minor bug fixes.

Click here for download information.

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For more information on i-Lan Technology Pty visit http://www.i-lan.com.au/support/terms-conditions or email support@i-lan.com.au if you have a specific question that you would like addressed.

Upcoming Webinar

Free Webinar -Routing in DrayTek Routers (Part 2).

Tuesday 7^th May 2019 at 10:00 am (AEST)

Duration 30 Minutes

You are invited to attend our next webinar presentation where we will look at the topic: Routing in DrayTek Routers (Part 2).

The presentation continues from our previous webinar where we looked at some aspects of routing in DrayTek routers. The discussion in this webinar will cover Load Balance/Route Policy in DrayTek routers.

It will include the different configuration options available as well as configuration examples. The examples looked at are:

1.       Apply Failover to a specific subnet
2.       Routing to the internet from a different LAN site

There will be time to ask questions at the end of the presentation. I hope you will be able to attend this interesting webinar.

Click here to register for this webinar. 

Latest Application Notes

VPN

IPsec VPN between Amazon VPC and Vigor Router

This application note shows how to set up an IPSec VPN tunnel between a DrayTek Vigor router and Amazon Virtual Private Cloud (Amazon VPC).

Click here to read the application note.

System

Troubleshoot an unexpected router reboot

DrayTek routers will normally keep running for a long time during normal operation. This can be verified by the current system uptime in the Online Status >> Physical Connection page. If the system uptime is lower than expected, it means the router has rebooted event. This article provides steps to troubleshoot an unexpected router reboot event.

Click here to read the application note.

Firewall

How to avoid IP Spoofing by using Vigor Router?

IP spoofing is caused by hackers using tools to modify the source address in the packet header to make the receiving system or device think the packet is from a trusted source, such as another computer on a local network, and accept it. Vigor Router supports IP Spoofing Defense feature to prevent such spoofing events. This article describes two ways DrayTek routers prevent spoofing.

Click here to read the application note.

To subscribe to our regular news updates click on “Subscribe” on this page or login into your i-helpdesk account and enable the “Subscribe” option.
If you no longer wish to receive e-mails from us, please reply with "Unsubscribe".
For more information on i-Lan Technology Pty visit http://www.i-lan.com.au/support/terms-conditions or email support@i-lan.com.au if you have a specific question that you would like addressed.

Technical Update for SmartVPN  v5.0.1

Below are workarounds if you encounter one of the 3 issues listed below when starting SmartVPNClient in Windows OS.

1. SmartVPN client cannot be started
If only the cmd window pops up when launching SmartVPN client, try the following:

1. Run SmartVPNService.exe in SmartVPN client folder
2. Enter cmd command 'sc query SmartVPNService' to check service state, it should be "STOPPED"
   Then restart it by command 'sc start SmartVPNService' -> 'sc stop SmartVPNService'', then run smartVPN client again.
3. Enter cmd command 'tasklist' to check session# of SmartVPNClient.exe, It should be any number except 0.
   If it's 0, use the command 'taskkill /F /IM SmartVPNClient.exe'(admin right is required), then run smartVPN client again.

2. Can't find VPPP driver while connecting SSL VPN

Please refer to the FAQ article to reinstall the driver manually
https://www.draytek.com/support/knowledge-base/5729

3. Error "The PPP link control protocol terminated"

Ensure the Authentication Method between SmartVPN client and Vigor router are matched.
They can be found from Advanced Options in SmartVPN client VPN profile and VPN and Remote Access>PPP General Setup page in Vigor router.

If above solutions do not help, please send an email to support@draytek.com.au and provide following information for further investigation.
1. draytek_svc.log and ServiceLog.txt that are located in SmartVPN client folder.
2. router's syslog. 
3. Remote access with Anydesk.

Latest Application Notes

VigorACS 2

Get Google Map API Key for VigorACS

This application note shows how to apply for the API key install it in VigorACS 2 to allow CPE devices to be displayed on a Google Map in VigorACS 2.

Click here to read the application note.

WAN

Setting up DSL WAN Bandwidth for QoS

This application note shows how to manually configure the Inbound/Outbound Bandwidth for QoS settings when ADSL/VDSL is being used for the WAN connection.

Click here to read the application note.

LAN

Why the browser cannot redirect the Hotspot Web Portal page to HTTPS website?

This application note explains why an error message appears when using the hotspot web portal feature, when redirected a HTTPS website.

Click here to read the application note.

To subscribe to our regular news updates click on “Subscribe” on this page or login into your i-helpdesk account and enable the “Subscribe” option.
If you no longer wish to receive e-mails from us, please reply with "Unsubscribe".
For more information on i-Lan Technology Pty visit http://www.i-lan.com.au/support/terms-conditions or email support@i-lan.com.au if you have a specific question that you would like addressed.

Upcoming Webinar

Free Webinar - Introduction to Structured Cabling Principal and DINTEK Cabling Systems (Part 1)

Tuesday 16^th April 2019 at 10:00 am (AEST)

Duration 45 Minutes

You are invited to attend our next DINTEK training webinar where we will look at structured cabling basics.  It will include a brief introduction to DINTEK and products offered as well as a detailed discussion on Cabling Standards. What they are, who enforces them and how they affect cabling product manufacturers and installers.

There will be time to ask questions at the end of the presentation.

Click here to register for this webinar. 

To subscribe to our regular news updates click on “Subscribe” on this page or login into your i-helpdesk account and enable the “Subscribe” option.
If you no longer wish to receive e-mails from us, please reply with "Unsubscribe".
For more information on i-Lan Technology Pty visit http://www.i-lan.com.au/support/terms-conditions or email support@i-lan.com.au if you have a specific question that you would like addressed.